As Ma Violette, we place great importance on processing and protecting your personal data in accordance with the Personal Data Protection Law No. 6698.
1. Methods of Collecting Personal Data
Within the scope of our legal obligations arising from the legislation, we collect your personal data through verbal, written, or electronic methods, such as verbal communication, our website, social media platforms, mobile applications, and similar channels, for the purposes of allowing you to benefit from our brand's services, informing you about our campaigns with your consent, recording your suggestions and complaints, establishing better service standards, and determining and implementing commercial and business strategies.
2. Processing of Personal Data and Purposes of Processing
As Ma Violette, in our capacity as the data controller, we may obtain, record, store, retain, modify, update, periodically check, reorganize, classify, and preserve your personal and/or sensitive personal data obtained with your consent through various communication channels, such as our call centers, written communication channels, social media pages, mobile communication channels, and in-store communication channels. Your personal data may also be shared with, transferred to, and stored by third-party individuals or legal entities within Turkey or abroad as required by legal or service-related obligations. Furthermore, it may be transferred abroad when necessary for legal or service-related reasons.
Ma Violette processes personal data to allow customers to benefit from our brand's services, inform them about our campaigns with their consent, record their suggestions and complaints, establish better service standards, and determine and implement commercial and business strategies, in compliance with the Personal Data Protection Law No. 6698 and relevant legislation.
3. Transfer of Personal Data
Ma Violette may share your personal data, within the scope of legal security and confidentiality principles, with adequate precautions taken, and with your explicit consent, within Turkey or abroad, with group companies, business partners, customers to whom we provide services, suppliers, audit companies, or public institutions and organizations authorized to request such data as required by law.
4. Rights of the Personal Data Owner under Article 11 of the Personal Data Protection Law
Ma Violette will respond to the following requests from individuals regarding their personal data:
a) To learn whether Ma Violette processes personal data about them and which personal data is being processed,
b) To obtain information regarding the purposes of the processing,
c) To know the third parties to whom Ma Violette transfers personal data within or outside the country,
d) To request the correction of incomplete or inaccurate personal data,
e) To request the deletion or destruction of personal data in accordance with the law,
f) To request that third parties to whom the personal data has been transferred be informed about the correction, deletion, or destruction of the data,
g) To object to a result arising against them through the exclusive analysis of processed data by automated systems,
h) To request a copy of their personal data.
You can contact us with any inquiries or concerns.
Contact: [email protected]
Privacy and Security
Ma Violette requests some personal information (such as name, age, interests, and email) from its customers to provide better services. The information collected on Ma Violette servers is used for periodic campaign activities, the development of special promotional activities tailored to customer profiles, and ensuring that unwanted emails are not sent.
Ma Violette does not share, use, or sell the information collected from membership forms with third parties without the member’s knowledge or instructions.
Customer information may only be disclosed to official authorities when requested by them and when Ma Violette is legally obliged to do so under mandatory legal regulations.
Only the customer can access and change all the information entered into the system. It is not possible for anyone else to access or change this information. Credit card information requested on the payment page is never stored on Ma Violette’s servers or those of any company providing services to it, ensuring maximum security for customers shopping on the site.
Cookie Usage
Cookies are small text files or pieces of information stored on your computer or mobile device (such as a smartphone or tablet) when you visit our site.
We use cookies to make our websites easier to use and tailor them to your interests and needs. Websites can read and write these cookie files, allowing them to recognize you and provide a better browsing experience by remembering important information (such as your preference settings).
Cookies also help speed up your future interactions with our websites. Additionally, we may use cookies to collect statistical information about how visitors use our websites in order to improve their design and usability.
For any questions or suggestions, please contact us at [email protected].